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<title>Important Update: Mandatory Two-Factor Authentication for Admins</title>
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<p class="MsoNormal">Hi everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I received this notification about a Wild Apricot security change – WA is adding 2-factor authentication. Anyone with Admin privileges will be required to have a phone number listed in their profile. Most, if not all of the Board members
have some level of Admin privileges, so this probably means you!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please make sure you have a phone number added to your WA profile by
<b>March 31, 2025. </b>You should also take this time to verify your current contact info in your profile.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-Rachel<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Rachel Becker, MLIS<o:p></o:p></p>
<p class="MsoNormal">Branch Librarian<o:p></o:p></p>
<p class="MsoNormal">Eastman Institute for Oral Health<o:p></o:p></p>
<p class="MsoNormal">625 Elmwood Ave.<o:p></o:p></p>
<p class="MsoNormal">Rochester, NY 14620<o:p></o:p></p>
<p class="MsoNormal">P: 585-275-3247 <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> The WildApricot Team at Personify <communications@personifycorp.com>
<br>
<b>Sent:</b> Wednesday, January 22, 2025 10:02 AM<br>
<b>To:</b> Becker, Rachel <Rachel_Becker@URMC.Rochester.edu><br>
<b>Subject:</b> [EXT] Important Update: Mandatory Two-Factor Authentication for Admins<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">Hi Rachel,</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"> <o:p></o:p></span></p>
<div>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">We are writing to inform you of an important change regarding access to the WildApricot Admin UI that will be effective starting March 31,
2025.</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#FF7E0B"><br>
<b>As PCI DSS 4 requirements come into effect on March 31, 2025, we are obliged to enforce mandatory Two-Factor Authentication (2FA) for full and website admins working with WildApricot.
</b></span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">This means you will be required to provide Two-Factor Authentication to access the Admin UI. As your technology partner, we value your security and are
committed to ensuring that our system remains compliant with the latest security requirements and protections. </span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"> <o:p></o:p></span></p>
<p style="line-height:125%"><b><u><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#FF7E0B">What You Need To Do:</span></u></b><b><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></b></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">To ensure that you do not lose access to your WildApricot account:</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
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<li class="MsoNormal" style="color:#23496D;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:125%;mso-list:l1 level1 lfo3">
<strong><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">Verify your contact information:
</span></strong><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">Please ensure that both your email and phone number are up-to-date in your profile. This is essential for receiving authentication codes.</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#23496D;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:125%;mso-list:l1 level1 lfo3">
<strong><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">Set up your mobile phone in the system phone field:</span></strong><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">
If not already done, please add your mobile number to the system phone field to enable secondary authentication.</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
<p style="line-height:125%"><u><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">Failure to provide a valid secondary authentication method by March 31, 2025 may result in losing access to your WildApricot account.</span></u><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"> <o:p></o:p></span></p>
<p style="margin-bottom:13.5pt;line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">We strongly encourage you to verify your contact information and add your mobile phone number before March 31, 2025
to avoid any interruptions in accessing your WildApricot account.</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">If you have any questions or need assistance with setting up Two-Factor Authentication (2FA), please reach out to our support team at
</span><span style="font-size:10.0pt;line-height:125%;font-family:"Times New Roman",serif"><a href="mailto:support@wildapricot.com" target="_blank"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#00A4BD">support@wildapricot.com</span></a></span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">.</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"> <o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">Thank you for choosing WildApricot as your technology partner.</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"> <o:p></o:p></span></p>
<p style="line-height:125%"><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">Regards,</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><br>
</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#666666">The WildApricot Team</span><span style="font-size:13.5pt;line-height:125%;font-family:"Arial",sans-serif;color:#23496D"><o:p></o:p></span></p>
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