[Cwb-roc-cc-utility] Hill-Rom Nurse Call outage at downtown campus today, Wednesday March 8, at 10:30am

[Michael Tubbs]

HILL-ROM NURSE CALL INTERRUPTION NOTICE FOR UNIVERSITY HOSPITAL, DT CAMPUS




Today, Tuesday March 8, 2022 from 10:30 am - 11:00 am there will be IMT server/maintenance for the Hill Rom Nurse Call at the downtown campus. It is critical to note that during this update, ALL tones and lights will continue to operate as usual on each nursing unit; however, there will be the following impact/interruptions:


  *   CODE BLUE/ CODE WHITE alarms will NOT be delivered to Connexall , will NOT annunciate on Vocera badges, and will NOT report to operator


  *   Other Hill-Rom alarms (bed exit or patient request/nurse call) will NOT alert Vocera badges.


  *   At nurse stations, the following alarms will appear, “Lost Central Server, Lost VoIP Server”. These alarms will clear once update is complete. If alarm doesn’t clear, contact MOC center at 4-4230.

*** As a reminder to staff, it is standard policy (C ME-15) to call  operator (x4-4444) for ALL CODE BLUE/CODE WHITE events in addition to pulling CODE lever, and is especially important to do so during this interruption.***


This outage only affects the Hill Rom Nurse Call system at the downtown campus.

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