[epicallusers] ChartMaxx Down

[Epic - All users of System]

Hello,

The ChartMaxx application is currently down.  ChartMaxx documents in Epic appear to be accessible, however ChartMaxx can't be launched from Epic, Citrix, or the desktop client at this time.  We are working with the vendor to resolve this issue as quickly as possible.

Thank you for your patience.

Megan Doctor
SUNY Upstate Medical University
Inpatient Revenue Cycle Project Manager
IMT-HART (Health Information Management, Access, Revenue & Training)
447 South Salina Street
Syracuse, NY 13202
(315) 726-0757

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