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<p class="MsoNormal"><b><span style="color:#1F4E79;mso-ligatures:none">Good Morning,</span></b><span style="color:#1F4E79;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F4E79;mso-ligatures:none"> </span></b><span style="color:#1F4E79;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">Upstate is using the transparent update process to apply new updates to Epic. During the “transparent lockdown” period before the system downtime for updates, you will notice that you cannot make changes
that customize certain aspects of your workflows. This is because the transparent update process is updating related data behind the scenes while you continue to use the system.
<span style="color:#1F4E79"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">For SUNY Upstate Medical, the transparent lockdown period will
<b>start at 5:00 PM Friday March 8th and last through the completion of the update on March 10th</b>. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">For more information, please review the<b>
<a href="https://www.upstate.edu/training/intra/epic/documents/upstate_workflow_limitations_during_the_transparent_update_ra2740_2748_2749.pdf">
Workflow Limitations During the Transparent Lockdown</a></b> tip sheet.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">Thank you for your patience and cooperation.<o:p></o:p></span></p>
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