[epicdown] Laboratory System Downtime - TODAY, Thurs July 27, 2023, 09:00AM

[Jennifer A. Curry]

The Laboratory will take a downtime TODAY, Thursday, July 27, 2023 from 09:00AM-09:45AM in order to perform server maintenance.  A notice will be sent when the downtime is complete.



All Stat results will be faxed and all Critical results will be called.



Affected Workflows:

  *   Results to Epic – All Stat results will be faxed and all Critical results will be called.
  *   Lab Collect (formerly Collection Manager) will NOT be available during this downtime.  Please follow standard downtime procedures.
  *   Point of Care (POC) testing will be available during this downtime, however results will not transmit and be available in Epic until the downtime is complete.  Testing may require a Downtime Override for patient identification.  Please re-dock all POC instruments to ensure all results are filed to Epic after the upgrade is complete.
     *   F90065 - Record all results on Point of Care Testing Edit Form (https://urldefense.com/v3/__https://upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!NSutZN6ppDdom7x2EVd31UQ_hbuZ2aYMnm1zG5yvujSRmXNq6iHQs1uZbgdTDPqL4Sor-JdeB72Krw8mG0q6t-by6rdB$ <https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$>)
     *   F81141 - Downtime Diabetes Management Record (https://urldefense.com/v3/__https://upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!NSutZN6ppDdom7x2EVd31UQ_hbuZ2aYMnm1zG5yvujSRmXNq6iHQs1uZbgdTDPqL4Sor-JdeB72Krw8mG0q6t0ZFjPVI$ <https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$>)



For any clinical questions during downtime, please contact Clinical Support via Vocera, pager # 315-441-0093, or via the Help Desk at 4-4115 and follow the prompts.



Thank you for your patience.



Laboratory Information Systems Team
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Jennifer Curry | Manager, Pharmacy & Laboratory Systems
IMT-Healthcare Information Systems | SUNY Upstate Medical University
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