[epicdown] Lab Downtime Tue Feb 11th 0800-0900 (Planned) - Updated guidance Re: Glucommander

[Jennifer A. Curry]

The Laboratory will take a planned downtime on Tuesday, February 11, 2025, from 08:00AM-09:00AM in order to perform server maintenance.



All Stat results will be faxed and all Critical results will be called.



Affected Workflows:

  *   Results to Epic – All Stat results will be faxed and all Critical results will be called.
  *   Collection Manager will NOT be available during this downtime.  Please follow standard downtime procedures.
  *   Point of Care (POC) testing will be available during this downtime, however results will not transmit and be available in Epic until the downtime is complete.  Testing may require a Downtime Override for patient identification.  Please re-dock all POC instruments to ensure all results are filed to Epic after the upgrade is complete.
     *   F90065 - Record all results on Point of Care Testing Edit Form (https://urldefense.com/v3/__https://upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!JL8hPUi6GYDINxj2YBlaw9Sqn5gYJtXQWxyobC-y8WYU27O01Gc56OqiX3Agwro2jQWkxPjR1_SRQiHCBpK12F8Ag5mh$ <https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$>)
     *
F81141 - Downtime Diabetes Management Record (https://urldefense.com/v3/__https://upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!JL8hPUi6GYDINxj2YBlaw9Sqn5gYJtXQWxyobC-y8WYU27O01Gc56OqiX3Agwro2jQWkxPjR1_SRQiHCBpK12PHraK5f$ <https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$>)

Update to downtime notice for Glucommander:

  *
For patients in Glucommander, blood glucose results need to be manually entered into Glucommander for dose recommendations.

 For any questions during downtime, please contact the Help Desk at 315-464-4115.



Thank you for your patience.



Laboratory Information Systems Team



Jennifer Curry

Manager, Pharmacy & Laboratory Systems

Information Management & Technology
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