[epicdown] REMINDER: Epic Production Downtime SATURDAY April 18th from 03:00 - 06:00. Read Only system will be available

[Stacey Robbins]

Good Afternoon

This is a reminder that the Epic Production system will be temporarily unavailable Saturday, April 18th, 2026, from 03:00 AM until 06:00 AM for our Spring Upgrade. The Epic Downtime Read-Only (DRO) System WILL be available during these times.
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The Laboratory will be impacted during this planned Epic downtime. For further guidance on how Laboratory operations will be affected, please refer to the lab tip sheet here: laboratory_system_downtime_procedures.pdf<https://www-upstate-edu.libproxy.upstate.edu/training/intra/epic/documents/laboratory_system_downtime_procedures.pdf >

While this is a planned downtime, if an unexpected escalation occurs, you may refer to the downtime mitigation tools tip sheet here:  mitigation_tools_for_bca_1.pdf<https://www-upstate-edu.libproxy.upstate.edu/training/intra/epic/documents/mitigation_tools_for_bca_1.pdf >

A notification will be distributed when the maintenance is completed.

We appreciate your cooperation and patience.


Thank you,
Stacey


Stacey Robbins, PMP, MSL
SUNY Upstate Medical University
Program Manager, PMO, IMT

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