[epicdown] SYNAPSE PACS DOWN Resoloved

[Andrew Cowell]

Good morning,

At this time PACS is back up and working normally.

If you have any further issues please contact the help desk.

Thank you,

Andrew Cowell
Healthcare Information Systems Manager
IMT
447 South Salina Street
Syracuse, New York 13202
315-464-9519 (Office)
[F7C195FD]

From: EpicDown <epicdown-bounces at lists.upstate.edu> On Behalf Of Andrew Cowell
Sent: Thursday, March 12, 2026 9:42 AM
To: Epicdown <epicdown at lists.upstate.edu>
Subject: [epicdown] SYNAPSE PACS DOWN

Good morning,

PACS is currently not available for any users at SUNY Upstate Enterprise Wide.

We are actively investigating and will be updating this email as soon as we have more information.

We anticipate a quick response and will update you shortly.

Andrew Cowell
Healthcare Information Systems Manager
IMT
447 South Salina Street
Syracuse, New York 13202
315-464-9519 (Office)
[F7C195FD]

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