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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">Update</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">Label printing issues for non-Collection Manager areas is
<b>resolved</b>. <b>Staff may return to normal processes</b>. If you notice the issue is still present in your area, please contact the IMT Help Desk to open a ticket for further investigation. Thank you for your patience while we worked to resolve the issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#002060">Jennifer Curry<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Manager, Pharmacy & Laboratory Systems<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">IMT-Healthcare Information Systems<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><img width="167" height="61" style="width:1.7395in;height:.6354in" id="Picture_x0020_2" src="cid:image002.png@01D8BC88.67DB2960" alt="UMU IMT logo"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> EpicDown <epicdown-bounces@lists.upstate.edu> <b>
On Behalf Of </b>Lisa A. Holmes<br>
<b>Sent:</b> Tuesday, August 30, 2022 1:31 PM<br>
<b>To:</b> 'epicdown@lists.upstate.edu' <epicdown@lists.upstate.edu><br>
<b>Subject:</b> [epicdown] Laboratory Label printing in non-Collection Manager areas - Please use downtime procedures<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">Today, Tuesday, August 30, 2022, the laboratory implemented a new Specimen Management, Routing and Tracking (SMART) system. Implementation of this system in the laboratory
has had an unanticipated impact on label printing in some areas that do not use Collection Manager. Staff may open HEAT tickets or contact the IMT Help Desk to report issues for their area if not previously reported or identified.
<o:p></o:p></span></p>
<p class="xmsonormal"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></b></p>
<p class="xmsonormal"><b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">If you are experiencing issues with label printing in
<i>non-Collection Manager areas</i>, please use downtime procedures.</span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">
<o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p class="xmsonormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif">We are working through issues as quickly as possible, and will notify once resolved. Thank you for your patience.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#002060">Jennifer Curry<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Manager, Pharmacy & Laboratory Systems<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">IMT–HIS <i>(Healthcare Information Systems)</i><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">SUNY Upstate Medical University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">315.464.4115 <b>Help</b> <b>Desk</b><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><img width="193" height="70" style="width:2.0104in;height:.7291in" id="Picture_x0020_1" src="cid:image003.png@01D8BC88.67DB2960" alt="UMU IMT logo"></span><o:p></o:p></p>
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