<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Segoe UI";
panose-1:2 11 5 2 4 2 4 2 2 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><b><span style="color:#C00000">Collection Manager (CLM) Issue<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The Laboratory Information Systems (LIS) team has received reports from users at both campuses – Downtown and Community - regarding label printing for specimen collection using Collection Manager, part of Sunquest. When attempting to print
labels, users are receiving notice that the patients are not in the lab system and are presented with the option to print temporary labels. Temporary labels will only include collection date and time, not patient demographic information.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>If you experience this issue with Collection Manager, please follow Epic downtime procedures for lab collection.<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">IMT is aware of this issue and working on a resolution. We will update you once the issue has been resolved.<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Segoe UI",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Segoe UI",sans-serif;color:#002060">Jennifer Curry<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Segoe UI",sans-serif">Manager, Pharmacy & Laboratory Systems<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Segoe UI",sans-serif">IMT-Healthcare Information Systems<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Segoe UI",sans-serif">315-464-6757
<b>Office</b>, GAL 553<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Segoe UI",sans-serif">315-464-4115
<b>Help Desk<o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Segoe UI",sans-serif"><a href="mailto:curryjen@upstate.edu"><span style="color:#0563C1">curryjen@upstate.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="166" height="61" style="width:1.7291in;height:.6354in" id="Picture_x0020_2" src="cid:image001.png@01D90FDE.C883AF90" alt="UMU IMT logo"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>