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<p class="MsoNormal">This issue has been resolved. Users are able to return to standard procedures for ExtendedCare telemedicine visits.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your patience.<o:p></o:p></p>
<p class="MsoNormal">IMT<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><i>Mary Ann Gross, Director<o:p></o:p></i></p>
<p class="MsoNormal"><i>IMT - Health Information Systems<o:p></o:p></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><img width="154" height="47" style="width:1.6041in;height:.4895in" id="Picture_x0020_2" src="cid:image001.png@01DA4253.98FE6AA0"></span><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> EpicDown <epicdown-bounces@lists.upstate.edu> <b>
On Behalf Of </b>Mary Ann Gross<br>
<b>Sent:</b> Monday, January 8, 2024 4:30 PM<br>
<b>To:</b> 'epicdown@lists.upstate.edu' <epicdown@lists.upstate.edu><br>
<b>Subject:</b> [epicdown] Cisco Webex/ ExtendedCare unexpected outage<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span class="ui-provider"><o:p> </o:p></span></p>
<p class="MsoNormal"><span class="ui-provider">Cisco Webex is having problems with their service and this is causing ExtendedCare visits to fail. Please use your downtime procedures. Cisco is aware of the problem, and we are monitoring and will notify users
once it is resolve. </span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your patience,<o:p></o:p></p>
<p class="MsoNormal">IMT<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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