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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">The Epic Production system will be temporarily unavailable Sunday, February 9<sup>th</sup>, 2025, from 04:00 AM until 06:00 AM for maintenance.
<b>The Epic Downtime Read-Only (DRO) System <u>WILL</u> be available during these times.</b><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black"><img width="75" height="78" style="width:.7833in;height:.8166in" id="Picture_x0020_633577446" src="cid:image001.png@01DB77CF.FFA04230"></span></b><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">While this is a planned downtime, here is a hyperlink to our downtime mitigation tools tip sheet in the unanticipated event that downtime level escalation is
needed <a href="https://www-upstate-edu.libproxy.upstate.edu/training/intra/epic/documents/mitigation_tools_for_bca_1.pdf"><span style="color:blue">mitigation_tools_for_bca_1.pdf</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">We appreciate your cooperation and patience. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">~Robin<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Lucida Handwriting";color:#2F5496">Robin Jones, RN, BSHA<span style="mso-ligatures:none"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="color:#0F4761">IMT Program Manager<o:p></o:p></span></p>
<p class="MsoNormal">Upstate Medical University <o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="14" height="14" style="width:.1416in;height:.1416in" id="Picture_x0020_1" src="cid:image002.png@01DB77CF.FFA04230"> <span style="font-size:10.0pt">315-723-7529</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><img border="0" width="13" height="12" style="width:.1333in;height:.125in" id="Picture_x0020_2" src="cid:image003.png@01DB77CF.FFA04230"> Jonesrob@upstate.edu</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Handwriting";color:#2F5496">MAKE it a GREAT day!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Handwriting";color:#2F5496"><o:p> </o:p></span></p>
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