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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">The Epic Production system will be temporarily unavailable Sunday, March 9<sup>th</sup>, 2025, from 04:00 AM until 06:00 AM for maintenance.
<b>The Epic Downtime Read-Only (DRO) System <u>WILL</u> be available during these times.</b><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><img width="75" height="78" style="width:.7833in;height:.8166in" id="Picture_x0020_633577446" src="cid:image001.png@01DB90A4.B6E5C770"></span></b><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"> </span></b><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">While this is a planned downtime,
</span><span style="color:black;mso-ligatures:none">in the unanticipated event that a downtime level escalation is needed, you may find the downtime mitigation tools tip sheet here: </span><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><a href="https://www-upstate-edu.libproxy.upstate.edu/training/intra/epic/documents/mitigation_tools_for_bca_1.pdf"><span style="color:blue">mitigation_tools_for_bca_1.pdf</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">We appreciate your cooperation and patience. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">~Robin<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Lucida Handwriting";color:#2F5496;mso-ligatures:none">Robin Jones, RN, BSHA</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#2F5496;mso-ligatures:none">IMT Program Manager</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">Upstate Medical University<o:p></o:p></span></p>
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</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">315-723-7529</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><img border="0" width="13" height="12" style="width:.1333in;height:.125in" id="Picture_x0020_2" src="cid:image003.png@01DB90A4.B6E5C770"> Jonesrob@upstate.edu</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Handwriting";color:#2F5496;mso-ligatures:none">MAKE it a GREAT day!</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
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