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<p class="MsoNormal">Good afternoon,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The Epic Production system will be temporarily unavailable Sunday, April 13, 2025, from 04:00 AM until 06:00 AM for maintenance. <b>The Epic Downtime Read-Only (DRO) System <u>WILL</u> be available during these times.</b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="mso-ligatures:none"><img width="119" height="123" style="width:1.2395in;height:1.2812in" id="Picture_x0020_2" src="cid:image001.png@01DBA8A0.11D50B10"></span></b><o:p></o:p></p>
<p class="MsoNormal"><b> </b><o:p></o:p></p>
<p class="MsoNormal">While this is a planned downtime, in the unanticipated event that a downtime level escalation is needed, you may find the downtime mitigation tools tip sheet here: <a href="https://www-upstate-edu.libproxy.upstate.edu/training/intra/epic/documents/mitigation_tools_for_bca_1.pdf">mitigation_tools_for_bca_1.pdf</a><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">We appreciate your cooperation and patience. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:3.75pt">Thank you,<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:3.75pt">Stacey<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:3.75pt"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:3.75pt"><span style="color:#1F497D;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.75pt">Stacey Robbins, PMP, MSL<o:p></o:p></p>
<p class="MsoNormal">SUNY Upstate Medical University<o:p></o:p></p>
<p class="MsoNormal">Program Manager, PMO, IMT <o:p></o:p></p>
<p class="MsoNormal">Office/Cell: (315) 960-2725<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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