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<p class="MsoNormal"><b><span style="color:red;mso-ligatures:none">REMINDER</span></b><span style="color:black;mso-ligatures:none">:  On Saturday June 21<sup>st</sup> starting at 0000 (12:00am), the Laboratory Information Systems (LIS) will transition from <b>Sunquest</b> to <b>Epic’s
 Beaker LIS</b>.  The Sunquest Blood Bank system will <b>not </b>transition to Beaker but will be upgraded during this time<b>.</b><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">Please note that while
<b>Epic will remain operational</b>, <b>lab orders cannot be placed during this Laboratory Systems Downtime</b>.  Detailed information regarding the impact on specific workflows are provided below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">An <b>email </b>notification will be sent when laboratory and blood bank <b>orders can resume</b> in Epic following the completion of the Beaker transition.  Thank you for your patience and understanding
 during this important system upgrade.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">Additional detailed information / impact on specific workflows: link to Implementation Summary:<b> </b><a href="https://www-upstate-edu.libproxy.upstate.edu/ihospital/intra/beaker/" target="_blank" title="https://www-upstate-edu.libproxy.upstate.edu/ihospital/intra/beaker/"><span style="color:#467886">Beaker
 Go Live | University Hospital Intranet | SUNY Upstate</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:black;mso-ligatures:none">Providers:</span></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1"><span style="mso-ligatures:none">Use downtime paper forms for any necessary Lab and Blood Bank test orders.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1"><span style="mso-ligatures:none">Lab and Blood Bank orders will be blocked from signing in Epic during the downtime<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="color:black;mso-ligatures:none">Nurses:</span></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo2"><span style="mso-ligatures:none">The ‘Lab Collect’ button will be removed from your toolbar during the cutover.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo2"><span style="mso-ligatures:none">During this downtime, a requisition can be printed from Epic for standing orders and sent to the lab with the specimen<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo2"><span style="mso-ligatures:none">Any new order must be accompanied by a downtime form<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="color:black;mso-ligatures:none">All Laboratory Systems Will Be Down, including:</span></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3"><span style="mso-ligatures:none">Sunquest & Sunquest Blood Bank<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3"><span style="mso-ligatures:none">CoPath<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3"><span style="mso-ligatures:none">Collection Manager (Lab Collect)<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3"><span style="mso-ligatures:none">Point of Care (POC) results (devices can be utilized, however they will not transmit results to Epic or Glucommander)<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:black;mso-ligatures:none">Affected Workflows & Key Downtime Procedures</span></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo4"><b><span style="mso-ligatures:none">Lab Results to Epic</span></b><span style="mso-ligatures:none">:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">All <b>STAT results </b>will be faxed.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">All <b>Critical results </b>will be called.<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo4"><b><span style="mso-ligatures:none">Collection Manager</span></b><span style="mso-ligatures:none"><o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">Will <b>not</b> be available.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">Lab Tasks will appear on worklists but will not drop off due to LIS downtime<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo4"><b><span style="mso-ligatures:none">Point of Care (POC) Testing</span></b><span style="mso-ligatures:none">:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">Devices <b>can still be used</b>, but results <b>will not transmit</b> to Epic or Glucommander until the cutover is complete.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">Testing may require a <b>Downtime Override</b> for patient identification.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">Ensure all instruments are <b>re-docked</b> after the Beaker go-live to transmit results.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">Document results using:<o:p></o:p></span></li><ul style="margin-top:0in" type="square">
<li class="MsoNormal" style="color:black;mso-list:l3 level3 lfo4"><span style="mso-ligatures:none">F90065 - Record all results on Point of Care Testing Edit Form (<a href="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$" target="_blank" title="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$"><span style="color:#467886">https://upstate.ellucid.com/documents/view/5701</span></a>)<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level3 lfo4"><span style="mso-ligatures:none">F81141 - Downtime Diabetes Management Record (<a href="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$" target="_blank" title="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$"><span style="color:#467886">https://upstate.ellucid.com/documents/view/1987</span></a>)<o:p></o:p></span></li></ul>
</ul>
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo4"><b><span style="mso-ligatures:none">Glucommander Patients</span></b><span style="mso-ligatures:none">:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo4"><span style="mso-ligatures:none">Blood glucose results <b>must be manually entered</b> into Glucommander to receive dose recommendations.<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal" style="margin-left:1.0in"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">For any questions <b>during</b> this downtime, please use the link to submit a ticket
</span><span style="mso-ligatures:none"><a href="https://solutions.upstate.edu/TDClient/277/Portal/Requests/TicketRequests/NewForm?ID=3X7poaOlCQM_&RequestorType=Service">Beaker Help Desk Ticket Form</a> or
</span><span style="mso-ligatures:none">contact the Help Desk at 315-464-4115.  <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">We appreciate your cooperation during this important lab system transition.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Lucida Handwriting";color:#2F5496;mso-ligatures:none">Robin Jones, RN, BSHA</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#2F5496;mso-ligatures:none">IMT Program Manager</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">Upstate Medical University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><img border="0" width="14" height="14" style="width:.15in;height:.15in" id="Picture_x0020_1" src="cid:image001.png@01DBE04A.A968A1D0">  
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">315-723-7529</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><img border="0" width="13" height="12" style="width:.1333in;height:.125in" id="Picture_x0020_2" src="cid:image002.png@01DBE04A.A968A1D0">   Jonesrob@upstate.edu</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Handwriting";color:#2F5496;mso-ligatures:none">MAKE it a GREAT day!</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Handwriting";color:#2F5496;mso-ligatures:none"> </span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><img border="0" width="156" height="48" style="width:1.625in;height:.5in" id="Picture_x0020_3" src="cid:image003.png@01DBE04A.A968A1D0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
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