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<p class="MsoNormal"><b><span style="color:black;background:yellow;mso-ligatures:none">All Laboratory Systems are Down including Blood Bank</span></b><b><span style="color:black;mso-ligatures:none">.</span></b><span style="color:black;mso-ligatures:none">
An email will be sent when the Laboratory downtime is completed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>Important Information and Support resources below<o:p></o:p></b></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="color:black;mso-ligatures:none">Laboratory Systems Downtime Notification for Beaker Cutover: Saturday, June 21st, 2025 starting at 0000 (12:00am)</span></u></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">On Saturday June 21st, the Laboratory Information Systems (LIS) will transition from <b>Sunquest</b> to <b>Epic’s Beaker LIS</b>. The Sunquest Blood Bank system will <b>not </b>transition
to Beaker but will be upgraded at the same time<b>.</b><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">Please note that <b>Epic will remain operational</b>, this is a <b>Laboratory Systems Downtime</b>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:black;mso-ligatures:none">Providers:</span></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo1"><span style="mso-ligatures:none">Use downtime paper forms for any necessary Lab and Blood Bank test orders.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo1"><span style="mso-ligatures:none">Lab and Blood Bank orders will be blocked from signing in Epic during the downtime<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="color:black;mso-ligatures:none">Nurses:</span></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo2"><span style="mso-ligatures:none">The ‘Lab Collect’ button will be removed from your toolbar during the cutover. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo2"><span style="background:white;mso-ligatures:none">During this downtime, a requisition can be printed from Epic for standing orders and sent to the lab with the specimen</span><span style="mso-ligatures:none"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="background:white;mso-ligatures:none">Any new order must be accompanied by a downtime form</span><span style="mso-ligatures:none"><o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="color:black;mso-ligatures:none"> All Laboratory Systems Will Be Down, including:</span></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo3"><span style="mso-ligatures:none">Sunquest & Sunquest Blood Bank<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo3"><span style="mso-ligatures:none">CoPath<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo3"><span style="mso-ligatures:none">Collection Manager (Lab Collect)<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo3"><span style="mso-ligatures:none">Point of Care (POC) results (devices can be utilized, however they will not transmit results to Epic or Glucommander)<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:black;mso-ligatures:none">Affected Workflows & Key Downtime Procedures</span></b><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo4"><b><span style="mso-ligatures:none">Lab Results to Epic</span></b><span style="mso-ligatures:none">:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l2 level2 lfo4"><span style="mso-ligatures:none">All <b>STAT results </b>will be faxed.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level2 lfo4"><span style="mso-ligatures:none">All <b>Critical results </b>will be called.<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo4"><b><span style="mso-ligatures:none">Collection Manager</span></b><span style="mso-ligatures:none"><o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l2 level2 lfo4"><span style="mso-ligatures:none">Will <b>not</b> be available. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo4">
<span style="mso-ligatures:none">Lab Tasks will appear on worklists but will not drop off due to LIS downtime<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo4"><b><span style="mso-ligatures:none">Point of Care (POC) Testing</span></b><span style="mso-ligatures:none">:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l2 level2 lfo4"><span style="mso-ligatures:none">Devices <b>can still be used</b>, but results <b>will not transmit</b> to Epic or Glucommander until the cutover is complete.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level2 lfo4"><span style="mso-ligatures:none">Testing may require a <b>Downtime Override</b> for patient identification.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level2 lfo4"><span style="mso-ligatures:none">Ensure all instruments are <b>re-docked</b> after the Beaker go-live to transmit results.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level2 lfo4"><span style="mso-ligatures:none">Document results using:<o:p></o:p></span></li><ul style="margin-top:0in" type="square">
<li class="MsoNormal" style="color:black;mso-list:l2 level3 lfo4"><span style="mso-ligatures:none">F90065 - Record all results on Point of Care Testing Edit Form (</span><u><span style="color:blue;mso-ligatures:none"><a href="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$" title="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$"><span style="color:blue">https://upstate.ellucid.com/documents/view/5701</span></a></span></u><span style="mso-ligatures:none">)<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level3 lfo4"><span style="mso-ligatures:none">F81141 - Downtime Diabetes Management Record (</span><u><span style="color:blue;mso-ligatures:none"><a href="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$" title="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$"><span style="color:blue">https://upstate.ellucid.com/documents/view/1987</span></a></span></u><span style="mso-ligatures:none">)<o:p></o:p></span></li></ul>
</ul>
<li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo4"><b><span style="mso-ligatures:none">Glucommander Patients</span></b><span style="mso-ligatures:none">:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l2 level2 lfo4"><span style="mso-ligatures:none">Blood glucose results <b>must be manually entered</b> into Glucommander to receive dose recommendations.<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l0 level1 lfo5">
<span style="mso-ligatures:none">For any questions during this downtime, please </span>
<b><span style="color:windowtext;mso-ligatures:none">submit a </span></b><span style="color:windowtext;mso-ligatures:none">Beaker Go Live Help Desk Ticket (Direct Link)
</span><span style="font-size:12.0pt;color:windowtext;mso-ligatures:none"><a href="https://solutions.upstate.edu/TDClient/277/Portal/Requests/TicketRequests/NewForm?ID=3X7poaOlCQM_&RequestorType=Service"><span style="color:blue">Beaker Go Live Help Desk Ticket
Link</span></a> or </span><span style="mso-ligatures:none">contact the Help Desk at 315-464-4115.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">An <b>email </b>notification will be sent when laboratory and blood bank <b>orders can resume</b> in Epic following the completion of the Beaker transition. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">Thank you for your patience and cooperation during this important systems upgrade.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Lucida Handwriting";color:#2F5496;mso-ligatures:none">Robin Jones, RN, BSHA</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#2F5496;mso-ligatures:none">IMT Program Manager</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">Upstate Medical University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><img border="0" width="14" height="14" style="width:.15in;height:.15in" id="Picture_x0020_1" src="cid:image001.png@01DBE1DA.B0425960">
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">315-723-7529</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><img border="0" width="13" height="12" style="width:.1333in;height:.125in" id="Picture_x0020_2" src="cid:image002.png@01DBE1DA.B0425960"> Jonesrob@upstate.edu</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Handwriting";color:#2F5496;mso-ligatures:none">MAKE it a GREAT day!</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Handwriting";color:#2F5496;mso-ligatures:none"> </span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><img border="0" width="156" height="48" style="width:1.625in;height:.5in" id="Picture_x0020_3" src="cid:image003.png@01DBE1DA.B0425960"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><img border="0" width="97" height="97" style="width:1.0083in;height:1.0083in" id="Picture_x0020_4" src="cid:image004.png@01DBE1DA.B0425960"></span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> <o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://urldefense.com/v3/__https://outlook.office.com/bookwithme/user/8e8d1882d02d4182bf4da726489908be@upstate.edu?anonymous&ep=signature__;!!GobTDDpD7A!NomqGPBuMjpuR3zKAmLaX3tlcQ5LD1Xn0TDJIuNPQwEIyZDDCgR9T2P915y1HCPIAorb-_U0SbBjixucLFNF09UGgU15$"><span style="font-size:12.0pt;color:blue;mso-ligatures:none;text-decoration:none"><img border="0" width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1025" src="https://res.public.onecdn.static.microsoft/assets/bookwithme/misc/CalendarPerson20px.png"></span></a><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://urldefense.com/v3/__https://outlook.office.com/bookwithme/user/8e8d1882d02d4182bf4da726489908be@upstate.edu?anonymous&ep=signature__;!!GobTDDpD7A!NomqGPBuMjpuR3zKAmLaX3tlcQ5LD1Xn0TDJIuNPQwEIyZDDCgR9T2P915y1HCPIAorb-_U0SbBjixucLFNF09UGgU15$"><span style="font-size:12.0pt;color:#0078D4;mso-ligatures:none;text-decoration:none">Book time to meet with me</span></a><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></p>
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