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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>The Laboratory will participate in the planned Epic downtime on
<u>Sunday August 10, 2025, from 04:00AM-06:00AM</u>. </b></span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"> </span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><i>The implementation of the Epic Beaker laboratory system module integrated the laboratory with the Epic enterprise system. The laboratory will participate and be impacted by all
Epic downtimes and outages.</i></span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><u>Please note the following impacts and guidance:</u></span></p>
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<div style="margin: 0px;" role="presentation"><b>STAT </b>laboratory results will be faxed.</div>
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<div style="margin: 0px;" role="presentation"><b>Critical </b>laboratory results will be called.</div>
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<b>Point of Care (POC) testing</b> will be available during this downtime; however, results will not be transmitted and be available in Epic until the downtime is complete. Testing may require a Downtime Override for patient identification. Please re-dock
all POC instruments to ensure all results are filed to Epic after the downtime is complete.</div>
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F90065 - Record all results on Point of Care Testing Edit Form (<span style="color: blue;"><u><a style="color: blue; margin: 0px;" data-linkindex="0" data-auth="NotApplicable" title="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$" class="x_OWAAutoLink" id="OWAeb79e706-fd6b-844e-590b-68e383e053ec" href="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$">https://upstate.ellucid.com/documents/view/5701</a></u></span>)</div>
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F81141 - Downtime Diabetes Management Record (<span style="color: blue;"><u><a style="color: blue; margin: 0px;" data-linkindex="1" data-auth="NotApplicable" title="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$" class="x_OWAAutoLink" id="OWA06fdf909-fc2d-11c0-4433-58a15ccdd37f" href="https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$">https://upstate.ellucid.com/documents/view/1987</a></u></span>)</div>
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<span style="background-color: rgb(255, 255, 255);">For patients in <b>Glucommander</b>, access the Glucommander application through the
<b>Clinical Launchpad </b>during this downtime. Enter blood glucose results <b>manually
</b>into Glucommander for dose recommendations. </span> </div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"> </span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black; background-color: white;">You may also refer to the
</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue; background-color: white;"><u><a style="color: blue; margin: 0px;" data-linkindex="2" data-auth="NotApplicable" originalsrc="https://www.upstate.edu/training/intra/epic/documents/laboratory_system_downtime_procedures.pdf" title="Original URL: https://www.upstate.edu/training/intra/epic/documents/laboratory_system_downtime_procedures.pdf. Click or tap if you trust this link." class="x_OWAAutoLink" id="OWAf7776844-d2c2-32ef-dbc5-1a605c91438c" href="https://www.upstate.edu/training/intra/epic/documents/laboratory_system_downtime_procedures.pdf">Epic
Downtime for Lab Systems tip sheet</a></u></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black; background-color: white;">.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black; background-color: white;"> </span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black; background-color: white;">For any questions during downtime, please contact the
<b>Help Desk at 315-464-4115</b>.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black; background-color: white;"> </span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black; background-color: white;">Thank you for your patience and cooperation.</span></p>
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<span style="font-family: "Open Sans", sans-serif; font-size: 11pt; color: black;"> </span></p>
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<span style="font-family: Arial, sans-serif; font-size: 9pt; color: rgb(23, 78, 134); background-color: white;"><b>Jennifer Curry</b></span></p>
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<span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;">IMT-HIS Manager, Pharmacy & Laboratory Systems</span></p>
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<b>From:</b> EpicDown <epicdown-bounces@lists.upstate.edu> on behalf of Stacey Robbins <RobbinSt@upstate.edu><br>
<b>Sent:</b> Sunday, August 10, 2025 03:36 AM<br>
<b>To:</b> epicdown@lists.upstate.edu <epicdown@lists.upstate.edu><br>
<b>Subject:</b> [epicdown] REMINDER: Epic Production Downtime SUNDAY August 10, 2025 from 04:00 - 06:00. Read Only system will be available
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<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">The Epic Production system will be temporarily unavailable Sunday, August 10, from 04:00 - 06:00 for maintenance.
<b>The Epic Downtime Read-Only (DRO) System <u>WILL</u> be available during these times.</b></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><b><img style="width: 1.2416in; height: 1.2833in; margin-top: 0px; margin-bottom: 0px;" size="32815" height="123" width="119" id="x_Picture_x0020_2" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DC0781.F7CE72B0"></b></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><b> </b></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">While this is a planned downtime, in the unanticipated event that a downtime level escalation is needed, you may find the downtime mitigation tools tip sheet here: <span style="color: rgb(70, 120, 134);"><u><a style="color: rgb(70, 120, 134); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" originalsrc="https://www-upstate-edu.libproxy.upstate.edu/training/intra/epic/documents/mitigation_tools_for_bca_1.pdf" class="OWAAutoLink" id="OWA982bf09a-249b-062e-ef79-77ddc0311d74" href="https://www-upstate-edu.libproxy.upstate.edu/training/intra/epic/documents/mitigation_tools_for_bca_1.pdf">mitigation_tools_for_bca_1.pdf</a></u></span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">We appreciate your cooperation and patience. </p>
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Thank you,</p>
<p style="margin: 0in 0in 3.75pt; font-family: Aptos, sans-serif; font-size: 12pt;">
Stacey</p>
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<span style="color: rgb(31, 73, 125);"> </span></p>
<p style="margin: 0in 0in 3.75pt; font-family: Aptos, sans-serif; font-size: 12pt;">
Stacey Robbins, PMP, MSL</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">SUNY Upstate Medical University</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">Program Manager, PMO, IMT </p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">Office/Cell: (315) 960-2725</p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
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