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<p class="MsoNormal">Good morning,<br>
<br>
We are actively working on this issue right now, while we are working through the issue there may be increased difficulty with logging in, thank you for your patience while we resolve this issue.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Andrew Cowell<o:p></o:p></p>
<p class="MsoNormal">Healthcare Information Systems Manager<o:p></o:p></p>
<p class="MsoNormal">IMT<o:p></o:p></p>
<p class="MsoNormal">447 South Salina Street<o:p></o:p></p>
<p class="MsoNormal">Syracuse, New York 13202<o:p></o:p></p>
<p class="MsoNormal">315-464-9519 (Office)<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> EpicDown <epicdown-bounces@lists.upstate.edu>
<b>On Behalf Of </b>Andrew Cowell<br>
<b>Sent:</b> Wednesday, August 27, 2025 8:28 AM<br>
<b>To:</b> 'epicdown@lists.upstate.edu' <epicdown@lists.upstate.edu><br>
<b>Subject:</b> [epicdown] Fuji Synapse Login Errors<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning,<br>
<br>
We are getting reports that multiple workstations throughout the network are intermittently having Synapse errors.<br>
<br>
We are currently looking into what is causing this and will be updating as we resolve the problem. Since this issue is intermittent and is impacting some workstations and not others, please reach out with your workstation information so we know all systems
that are impacted.<br>
<br>
Thank you, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Andrew Cowell<o:p></o:p></p>
<p class="MsoNormal">Healthcare Information Systems Manager<o:p></o:p></p>
<p class="MsoNormal">IMT<o:p></o:p></p>
<p class="MsoNormal">447 South Salina Street<o:p></o:p></p>
<p class="MsoNormal">Syracuse, New York 13202<o:p></o:p></p>
<p class="MsoNormal">315-464-9519 (Office)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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