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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: red;"><b>Effective June 21, 2025,
</b></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">SUNY Upstate will go live with Epic’s “Beaker,” a clinical laboratory information system (LIS) designed to streamline laboratory workflows, manage patient records,
and facilitate communication between lab staff and healthcare providers. This integration will benefit lab staff and healthcare providers by improving efficiency, accuracy, communication, and data-driven decision-making.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">All Beaker education for providers is available in the link below. This includes education that is applicable to all providers as well as context-specific education :</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(12, 100, 192);"><b><u><a href="https://www.upstate.edu/training/intra/epic/documents/provider_beaker_implementation_sub.pdf" id="OWA0e42ae46-4a7d-17e0-c1ba-3006329d12e7" class="x_OWAAutoLink" title="https://www.upstate.edu/training/intra/epic/documents/provider_beaker_implementation_sub.pdf" data-auth="NotApplicable" data-ogsc="rgb(12, 100, 192)" style="color: rgb(12, 100, 192); margin: 0px;">Physician
and Clinician Beaker Implementation Education</a></u></b></span></p>
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For support during the Beaker go-live (6/21-6/28), please explore the following options:</div>
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• Call Beaker Support or Clinical Support via Vocera Badge or call (315) 464-1400. Real-time assistance will be provided.</div>
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<span style="color: rgb(0, 0, 0);">• Enter an IMT Services Help Desk Ticket at 315-464-4115 or
</span><span style="color: rgb(12, 100, 192);"><a href="https://solutions.upstate.edu/TDClient/277/Portal/Home/" id="OWA33105825-d938-1576-2e06-64ea99136517" class="OWAAutoLink" title="https://solutions.upstate.edu/TDClient/277/Portal/Home/." data-ogsc="rgb(12, 100, 192)" data-auth="NotApplicable" style="color: rgb(12, 100, 192); margin: 0px;">https://solutions.upstate.edu/TDClient/277/Portal/Home/.</a></span></div>
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<span style="color: rgb(0, 0, 0);">• </span><span style="color: rgb(12, 100, 192);"><a href="https://www.upstate.edu/training/intra/epic/documents/virtual_support_for_hyperdrive_super_users.pdf" id="LPlnk810713" title="https://www.upstate.edu/training/intra/epic/documents/virtual_support_for_hyperdrive_super_users.pdf" style="color: rgb(12, 100, 192);">Real-time
virtual support</a></span><span style="color: rgb(0, 0, 0);"> is also available Monday, June 23- Friday, June 27, using the hyperlink embedded in the Epic menu under Virtual Support.</span></div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><a name="x_x_x__MailAutoSig" data-ogsc="" style="margin: 0px;">Thank you,</a></span></p>
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