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<p class="MsoNormal"><b><span style="font-size:11.0pt">Attention All Telehealth End Users<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:#A20000">Effective Monday, December 1, 2025:
</span></b><span style="font-family:"Calibri",sans-serif;color:black">Three exciting
</span><span style="font-family:"Calibri",sans-serif;color:#002060">new</span><span style="font-family:"Calibri",sans-serif;color:black"> ExtendedCare features enhance virtual visits. Accessibility is upgraded to include a
<b>virtual interpreter</b> and <b>Closed Caption</b> (CC). And a new Upstate Patient / Guest
<b>technical support line</b> (1-877-704-8273) goes live. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Click the following link, to review the announcement for these
<a href="https://www.upstate.edu/training/intra/epic/documents/cross_app_extendedcare_viroom_features.pdf">
<span style="color:#467886">Newly Released Extendedcare Features December 2025</span></a>.
<o:p></o:p></span></p>
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<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="425" height="133" style="width:4.427in;height:1.3854in" id="x_x_x_Picture_x0020_5" src="cid:image001.png@01DC5DFB.CDE58DA0"></span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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