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<p class="MsoNormal">Good morning!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The Lawson system is still offline due to the network outage taking longer than expected.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I will send an update as soon as I have more information. <o:p>
</o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your patience.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Tina<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Tina Haney <br>
<b>Sent:</b> Monday, December 13, 2021 11:22 AM<br>
<b>To:</b> lawsonusers@lists.upstate.edu<br>
<b>Cc:</b> Ken Baker <Bakerk@upstate.edu>; Tracy L. Pileski <PileskiT@upstate.edu>; Stephanie Shattuck <ShattucS@upstate.edu>; Andre El-Amir <ElamirA@upstate.edu>; Timothy Bingham <BINGHAMT@upstate.edu>; Help Desk <HELPDESK@upstate.edu>; INTRFACE <INTRFACE@upstate0.onmicrosoft.com>;
Tina Haney <HaneyT@upstate.edu>; Kevin Bigelow <BigelokE@upstate.edu>; Lisa A. Holmes <HolmesLi@upstate.edu>; Terri Fredericks <FrederiT@upstate.edu>; Carissa McNeilly <McneillC@upstate.edu>; Mary Grace VanNortwick <VannortG@upstate.edu>; Steven Roberts <RobertsS@upstate.edu>;
Christopher Finley <FinleyC@upstate.edu>; Patrick J. Sauter <SauterP@upstate.edu>; Benjamin A. Manzer <ManzerB@upstate.edu>; Donald Sadeckas <SadeckaD@upstate.edu><br>
<b>Subject:</b> Lawson Downtime Tuesday, December 14th @ 5:30am---FW: Required Network Outages This Week<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">To ALL Lawson Users:<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The downtown below on <b>Tuesday, December 14<sup>th</sup> at 5:30am
<span style="color:#C00000">WILL</span></b><span style="color:#C00000"> </span>affect the
<b>Lawson</b> Production server. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This means that Lawson will <b><span style="color:#C00000">NOT</span></b> be available for approximately
<u>30 minutes</u> during the downtime.. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This includes: Web Portal/Requisitions, MSCM (scanners), Smart Office, all interfaces, and Service Log. Please use standard downtime procedures for the duration of the downtime. An email will be sent out when Lawson is back online.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Also, please make sure you log out of Lawson.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have any questions, please do not hesitate to contact me.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you in advance for your cooperation.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#8B0171">Tina Haney</span><span style="font-size:8.0pt;color:#8B0171">
</span><span style="font-size:8.0pt;color:navy"> </span><b><span style="font-size:8.0pt;color:#17254E">|</span></b><span style="font-size:8.0pt;color:#17254E">
</span><span style="font-size:9.0pt;color:#17254E">Sr. Programmer Analyst</span><span style="font-size:8.0pt;color:#17254E"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#356C90">IMT Hospital </span>
<span style="font-size:10.0pt;color:#356C90">Information</span><span style="font-size:9.0pt;color:#356C90"> Systems</span><span style="font-size:12.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal">SUNY UPSTATE MEDICAL UNIVERSITY<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#40496A">Galleries of Syracuse</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#40496A">447 South Salina Street | 5th Floor</span><span style="color:#40496A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#40496A">Syracuse, NY 13202-2494</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#2F5496">[cell] 315.345.6155
<b>|</b> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#2F5496">[ph] 315.464.4122
<b>|</b> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#40496A">[email]</span><span style="font-size:9.0pt;color:navy">
</span><a href="mailto:haneyt@upstate.edu"><span style="font-size:9.0pt;color:blue">haneyt@upstate.edu</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> NetworkServices <br>
<b>Sent:</b> Monday, December 13, 2021 10:27 AM<br>
<b>To:</b> All Upstate <<a href="mailto:AllUpstate@upstate.edu">AllUpstate@upstate.edu</a>><br>
<b>Subject:</b> Required Network Outages This Week<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">There will be total network outages this week in each of the three hospital buildings. Each downtime is scheduled
</span><span style="font-family:"Century Gothic",sans-serif;color:#C00000">to last 30 minutes</span><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">.
<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">Upstate Community Hospital will be Tuesday, December 14, at 5:30 AM.<b>**</b><o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">UH Downtown East Wing/East Tower will be Wednesday, December 15, at 6:00 AM.<o:p></o:p></span></li><li class="MsoListParagraphCxSpLast" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">UH Downtown North, South and West Wings will be Thursday, December 16, at 6:00 AM.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">Please see the following for impact and procedures:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">During each building’s downtime, the phone system, all networked computers and devices (both wired and wireless), and Vocera will be offline and not operational.<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">Per current Clinical Procedures, when phone system failure occurs, RED PHONES are used to request a code activation.<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">RED PHONE posters will be placed on the units by Nurse Managers for use during the downtime.<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">Philips patient bedside monitoring and telemetry will still operate at the bedside, as well as at the central station. Telemetry alarms will not go to Vocera on units affected by the downtime.
<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">Massimo will only alarm at the bedside.<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">Elevator phones will be out in the affected building, so no Non-Emergent transports using the elevators should be made in the affected building during the downtime.
<o:p></o:p></span></li><li class="MsoListParagraphCxSpLast" style="color:#1F497D;margin-left:.25in;mso-add-space:auto;mso-list:l1 level1 lfo3">
<span style="font-family:"Century Gothic",sans-serif">Pharmacy, Respiratory, Lab, Physical Plant and UPD are all aware of these downtimes and have downtime procedures in place.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#1F497D"> *</span></b><span style="font-family:"Century Gothic",sans-serif;color:#1F497D"> P-Tube systems will not function during the downtime.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">**
</span></b><u><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">On Tuesday morning, December 14, Kronos and Self-Serve will also be shut down
<i>to all locations</i> in order to support the Community Hospital Network Upgrade</span></u><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">. These systems will be taken offline one-half hour before the network outage and will resume operation
within one-half hour after the network is back online.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">Thank you,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F497D">Dave Hanson, Director – IMT Network Services and Security</span><span style="font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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