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Thanks Tina,</div>

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I have not received any notices from requesters as yet.</div>

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ken </div>

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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> LawsonUsers <lawsonusers-bounces@lists.upstate.edu> on behalf of Tina Haney <HaneyT@upstate.edu><br>

<b>Sent:</b> Wednesday, January 22, 2025 7:50 AM<br>

<b>To:</b> 'lawsonusers@lists.upstate.edu' <lawsonusers@lists.upstate.edu><br>

<b>Cc:</b> Cassandra M. Crane <CRANEC@upstate.edu>; Desktop Support <DesktopSupport@upstate.edu>; LawsonAssist <LawsonAssist@upstate.edu>; Kevin Bigelow <BigelokE@upstate.edu>; Help Desk <HELPDESK@upstate.edu><br>

<b>Subject:</b> [lawsonusers] Lawson Requisition Browser Issue</font>

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<p class="x_MsoNormal">Good morning,</p>

<p class="x_MsoNormal"> </p>

<p class="x_MsoNormal">I wanted to notify everyone about an issue that was reported regarding Lawson Requisitioning.

</p>

<p class="x_MsoNormal"> </p>

<p class="x_MsoNormal"><b><span style="color:#4E95D9">Description</span></b><span style="color:#4E95D9"> :</span></p>

<p class="x_MsoNormal"><span style="color:#4E95D9">After updating to version 132 of

Google Chrome and Microsoft Edge, users cannot create a requisition in Infor Lawson Requisition Center (RQC).

The screen hangs whenever they try to search for an item in the Search Catalog and Express Orders. There are also reported issues with accessing Location Templates.

</b>The special orders work fine, but the catalog items cannot be ordered at all because of this issue.  Multiple versions of RQC are affected with this issue.</span></p>

<p class="x_MsoNormal"><span style="color:#4E95D9"><br>

<b>Resolution</b> :</span></p>

<p class="x_MsoNormal"><span style="color:#4E95D9">Infor is currently working on the fix for the issue with target release date of January 24, 2025.</span></p>

<p class="x_MsoNormal"><span style="color:#4E95D9">As a temporary workaround, the options below can be considered:</span></p>

<p class="x_MsoNormal"><span style="color:#4E95D9">1. Downgrade the browser to version 131.</span></p>

<p class="x_MsoNormal"> </p>

<p class="x_MsoNormal">Some users that have already encountered this issue were able to submit orders using Microsoft Edge.

</p>

<p class="x_MsoNormal"> </p>

<p class="x_MsoNormal">I will inform you of any updates/resolutions as they occur.

</p>

<p class="x_MsoNormal"> </p>

<p class="x_MsoNormal">Thank you for your patience and cooperation.</p>

<p class="x_MsoNormal"> </p>

<p class="x_MsoNormal">Regards,</p>

<p class="x_MsoNormal"> </p>

<p class="x_MsoNormal">Tina</p>

<p class="x_MsoNormal"> </p>

<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:"Calibri",sans-serif; color:#8B0171">Tina Haney</span><span style="font-size:8.0pt; font-family:"Calibri",sans-serif; color:#8B0171"> 

</span><span style="font-size:8.0pt; font-family:"Calibri",sans-serif; color:navy"> </span><b><span style="font-size:8.0pt; font-family:"Calibri",sans-serif; color:#17254E">|</span></b><span style="font-size:8.0pt; font-family:"Calibri",sans-serif; color:#17254E">

</span><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#17254E">Sr. Programmer Analyst</span><span style="font-size:8.0pt; font-family:"Calibri",sans-serif; color:#17254E"></span></p>

<p class="x_MsoNormal"><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#356C90">IMT Hospital

</span><span style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:#356C90">Information</span><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#356C90"> Systems</span><span style="font-size:12.0pt; font-family:"Calibri",sans-serif"> </span></p>

<p class="x_MsoNormal"><span style="font-family:"Calibri",sans-serif">SUNY UPSTATE MEDICAL UNIVERSITY</span></p>

<p class="x_MsoNormal"><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#40496A">Galleries of Syracuse</span><span style="font-family:"Calibri",sans-serif"></span></p>

<p class="x_MsoNormal"><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#40496A">447 South Salina Street</span></p>

<p class="x_MsoNormal"><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#40496A">501 Remote IMT | 5<sup>th</sup> Floor</span></p>

<p class="x_MsoNormal"><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#40496A">Syracuse, NY  13202-2494</span><span style="font-family:"Calibri",sans-serif"></span></p>

<p class="x_MsoNormal"><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#2F5496">[cell] 315.345.6155

<b>|</b>  </span></p>

<p class="x_MsoNormal"><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:#40496A">[email]</span><span style="font-size:9.0pt; font-family:"Calibri",sans-serif; color:navy">

</span><span style="font-family:"Calibri",sans-serif"><a href="mailto:haneyt@upstate.edu"><span style="font-size:9.0pt; font-family:"Times New Roman",serif; color:blue">haneyt@upstate.edu</span></a></span></p>

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