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<p class="MsoNormal"><span style="font-size:11.0pt">Brenda Passardi, CHAM<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Performance Improvement Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Upstate University Hospital<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Phone: Available on Teams<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Email: passardb@upstate.edu<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Shelley White <WhiteS@upstate.edu>
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<b>Sent:</b> Wednesday, April 1, 2026 12:45 PM<br>
<b>To:</b> Dept Newsletter <PASNewsletter@upstate.edu><br>
<b>Cc:</b> Stuart Wright <WrightS@upstate.edu>; Robert Seabury <SeaburRo@upstate.edu>; Niki Sullivan <SullivaA@upstate.edu><br>
<b>Subject:</b> Patient Access Services - April Newsletter<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Happy April Fool's Day! Please take a few minutes to review the department newsletter, starting with the cover article that announces next week is National Patient Access week. We have activities planned for our
staff throughout the week as a way to have fun and thank you for your hard work and contributions all year.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Shelley <o:p></o:p></span></p>
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