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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Good morning, <o:p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Upstate Golisano Children’s Hospital is committed to enhancing the patient experience and we are looking for feedback from all of you! Below you will find a link to a survey created by the Office
of Patient Advocacy who is instrumental in improving the patient experience. For more information on their services, you can visit
</span><span style="font-size:12.0pt"><a href="https://www.upstate.edu/hospital/patients-families/support-services/patient-advocacy/index.php">Patient Advocacy | Upstate University Hospital | SUNY Upstate</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">We value your feedback and the data from this survey will be used to help drive patient experience efforts across the Children’s Hospital. As always, thank you for all you do for our patients and families!
<o:p></o:p></span></p>
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<b>Survey</b>: <span style="color:black"><a href="https://urldefense.com/v3/__https://forms.office.com/Pages/ResponsePage.aspx?id=Zgr1XCZe3UGJ-IPPc__umOXaGO606qdJqjijOt-HbQxUMVdEREZOQ1QwVlkwUjVEU0tIRktZWEhCWC4u__;!!GobTDDpD7A!Is519_GoT9mby1KszsfrmOjjVF3-edtZkKS9XN7vYRZ0M3aU8xO4Ib9CW9xBhzt2dM8SPG_IacJKXnKcAJCK9TH8u8cJiQ$" title="https://forms.office.com/Pages/ResponsePage.aspx?id=Zgr1XCZe3UGJ-IPPc__umOXaGO606qdJqjijOt-HbQxUMVdEREZOQ1QwVlkwUjVEU0tIRktZWEhCWC4u">Upstate
Golisano Children's Hospital Patient Experience Survey</a> Please complete by 12/26/2025.
<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> <span lang="EN"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN" style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN">Mary Melice<o:p></o:p></span></p>
<p class="MsoNormal">Administrative<span lang="EN"> Assistant to:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN">-Kali Kearns, MHA, <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN">Administrator, Upstate Golisano Children’s Hospital<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN">-Dina Mawson, <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN">Director of Pediatric Business Operations<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN">-Jessica Giannino-Woodward, MHA,</span><span lang="EN" style="font-size:14.0pt">
</span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN">Director of Pediatric Neurodevelopmental Services<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN" style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><img border="0" width="157" height="79" style="width:1.6354in;height:.8229in" id="Picture_x0020_3" src="cid:image001.jpg@01DC68F7.4C72E040" alt="CHLogo-4C.jpg"><o:p></o:p></span></p>
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