[util] Nurse Call Interruption

[Kimberly J. Austin]

HILL-ROM NURSE CALL INTERRUPTION NOTICE FOR UNIVERSITY HOSPITAL, DT CAMPUS



TO:                       All Departments in University Hospital Downtown with Hill Rom Nurse Call System

FROM:                  Timothy O'Hara
                              Associate Director of
                                Facilities

SUBJECT:          Hill Rom Nurse Call System Interruption for all units with Hill Rom Nurse Call System

DATE:                  November 2021



On Wednesday, November 17, 2021 from 5:30 am - 7:00 am there will be IMT server/maintenance for the Hill Rom nurse call. It is critical to note that during this update, ALL tones and lights will continue to operate as usual on each nursing unit; however, there will be the following impact/interruptions:


  *   CODE BLUE/ CODE WHITE alarms will NOT be delivered to Connexall , will NOT annunciate on Vocera badges, and will NOT report to operator


  *   Other Hill-Rom alarms (bed exit or patient request/nurse call) will NOT alert Vocera badges.


  *   At nurse stations, the following alarms will appear, "Lost Central Server, Lost VoIP Server". These alarms will clear once update is complete. If alarm doesn't clear, contact MOC center at 4-4230.


*** As a reminder to staff, it is standard policy (C ME-15) to call  operator (x4-4444) for ALL CODE BLUE/CODE WHITE events in addition to pulling CODE lever, and is especially important to do so during this interruption.***


This update only affects the Hill Rom nurse call system.
If you have any questions or require clarification of this notice, please contact Aaron Petty at extension 4-7386.

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