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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class="ContentPasted0">Please read the attached memo regarding this month’s Hill-Rom nurse call system interruption for University Hospital, East Tower, and Upstate Cancer Center.<o:p class="ContentPasted0"></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p class="ContentPasted0"> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class="ContentPasted0">Thank you.<o:p class="ContentPasted0"></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size: 18pt; font-family: Arial, sans-serif; color: black;" class="ContentPasted1">HILL-ROM</span></u></b><b><u><span style="font-size:18.0pt;mso-bidi-font-size:10.0pt;font-family:"Arial",sans-serif" class="ContentPasted1">
NURSE CALL INTERRUPTION NOTICE FOR UNIVERSITY HOSPITAL DOWNTOWN CAMPUS<o:p class="ContentPasted1"></o:p></span></u></b></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif" class="ContentPasted1">TO:<span style="mso-spacerun:yes" class="ContentPasted1">
</span><span style="mso-tab-count:1" class="ContentPasted1"> </span>All Departments
<span style="color: black;" class="ContentPasted1">in University Hospital Downtown with Hill-Rom Nurse Call System</span><span style="color: red;"><o:p class="ContentPasted1"></o:p></span></span></b></p>
<p class="MsoNormal"><b><span style="font-family: Arial, sans-serif; color: black;"><o:p class="ContentPasted1"> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif" class="ContentPasted1">FROM:<span style="mso-tab-count:2" class="ContentPasted1">
</span>Larry Blanchard<o:p class="ContentPasted1"></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif" class="ContentPasted1"><span style="mso-spacerun:yes" class="ContentPasted1">
</span><span style="mso-tab-count:1" class="ContentPasted1"> </span>Assistant Director of<o:p class="ContentPasted1"></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif" class="ContentPasted1"><span style="mso-tab-count:2" class="ContentPasted1">
</span>Facilities<o:p class="ContentPasted1"></o:p></span></b></p>
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<b><span style="font-family:"Arial",sans-serif" class="ContentPasted1">SUBJECT:<span style="mso-spacerun:yes" class="ContentPasted1">
</span><span style="mso-tab-count:1" class="ContentPasted1"> </span><span style="color: black;" class="ContentPasted1">Hill-Rom Nurse Call System Interruption for all units with Hill-Rom Nurse Call System<s><o:p class="ContentPasted1"></o:p></s></span></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif"><o:p class="ContentPasted1"> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif" class="ContentPasted1">DATE:<span style="mso-spacerun:yes" class="ContentPasted1">
</span><span style="mso-tab-count:1" class="ContentPasted1"> </span><span style="layout-grid-mode:line" class="ContentPasted1">October 2023</span><o:p class="ContentPasted1"></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif" class="ContentPasted1">On Wednesday October 18, 2023, from 5:30AM until 7:00AM there will be an IMT server maintenance for the
<span style="color: black;" class="ContentPasted1">Hill-Rom</span><span style="color: red;" class="ContentPasted1">
</span>nurse call system. It is critical to note that during this update that <b class="ContentPasted1">
ALL tones and lights will continue to operate as usual on each nursing unit; however, there will be the following impact/interruptions:<u><o:p class="ContentPasted1"></o:p></u></b></span></p>
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<ul style="margin-top:0in" type="disc" class="ContentPasted1">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif" class="ContentPasted1">CODE<span style="color: rgb(0, 112, 192);" class="ContentPasted1"> BLUE/
</span>CODE<span style="color: rgb(0, 112, 192);" class="ContentPasted1"> WHITE</span> alarms will
<u><span style="color: red;" class="ContentPasted1">NOT</span></u> be delivered to Connexall, will
<u><span style="color: red;" class="ContentPasted1">NOT</span></u><span style="color: red;" class="ContentPasted1">
</span>annunciate on VOCERA badges, and will <u><span style="color: red;" class="ContentPasted1">NOT
</span></u>report to the operator.<o:p class="ContentPasted1"></o:p></span></b></li></ul>
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<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif" class="ContentPasted1">Other Hill-Rom alarms (bed exit or patient request/nurse call) will
<u><span style="color: red;" class="ContentPasted1">NOT</span></u> alert VOCERA badges<span style="color: red;" class="ContentPasted1">.</span>
<o:p class="ContentPasted1"></o:p></span></b></li></ul>
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<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif" class="ContentPasted1">At nurses’ stations, the following alarms will appear; “Lost Central Server” and “Lost VoIP Server”. These alarms will
clear once the update is complete. If the alarms do not clear, contact<span style="mso-spacerun:yes" class="ContentPasted1">
</span>the Maintenance Operations Center at <span style="mso-spacerun:yes" class="ContentPasted1">
</span>4-4230.<o:p class="ContentPasted1"></o:p></span></b></li></ul>
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<p class="MsoNormal"><b><span style="font-size: 12pt; font-family: Arial, sans-serif; color: red;" class="ContentPasted1">*** As a reminder to staff, it is standard policy (CME-15) to call the operator
<o:p class="ContentPasted1"></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size: 12pt; font-family: Arial, sans-serif; color: red;" class="ContentPasted1">(4-4444) for ALL
</span></b><b><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(0, 112, 192);" class="ContentPasted1">CODE BLUE/CODE WHITE</span></b><b><span style="font-size: 12pt; font-family: Arial, sans-serif; color: red;" class="ContentPasted1">
events in addition to pulling the code lever.<span style="mso-spacerun:yes" class="ContentPasted1">
</span>It is especially important to do so during this interruption. ***<o:p class="ContentPasted1"></o:p></span></b></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p><span style="text-decoration:none" class="ContentPasted1"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p class="ContentPasted1"> </o:p></span></b></p>
<p class="MsoNormal"><u><span style="font-family: Arial, sans-serif; background: yellow;" class="ContentPasted1">This update only affects the Hill-Rom nurse call system.</span></u><u><span style="font-family:"Arial",sans-serif"><o:p class="ContentPasted1"></o:p></span></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif" class="ContentPasted1">If you have any questions or require clarification of this notice, please contact Stewart Hatzinger at extension 4-8923.<o:p class="ContentPasted1"></o:p></span></p>
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<div><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Anne Hodges, Office Assistant 2</span></div>
<div><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Physical Plant - Maintenance Operations Center</span></div>
<div><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">Upstate Medical University Room 1806</span></div>
<div><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">315-464-4230</span></div>
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