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<b><u>HILL-ROM NURSE CALL INTERRUPTION NOTICE FOR UNIVERSITY HOSPITAL DOWNTOWN CAMPUS</u></b></div>
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TO: <b> </b>All Departments in University Hospital Downtown with Hill-Rom Nurse Call System</div>
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FROM: Larry Blanchard, Assistant Director of Facilities</div>
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SUBJECT: Hill-Rom Nurse Call System Interruption for all units with Hill-Rom Nurse Call System</div>
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DATE: June 2024</div>
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On <b>Wednesday,</b> <b>June 21, 2024</b>, from 5:30AM until 7:00AM there will be an IMT server maintenance for the Hill-Rom nurse call system. It is critical to note that during this update that
<b>ALL tones and lights will continue to operate as usual on each nursing unit; however, there will be the following impact/interruptions:</b></div>
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<span style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><b>CODE BLUE/ CODE WHITE alarms will
<u>NOT</u> be delivered to Connexall, will <u>NOT</u> annunciate on VOCERA badges, and will
<u>NOT </u>report to the operator.</b></span></li></ul>
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<span style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><b>Other Hill-Rom alarms (bed exit or patient request/nurse call) will
<u>NOT</u> alert VOCERA badges.</b></span></li></ul>
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<span style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><b>At nurses’ stations, the following alarms will appear; “Lost Central Server” and “Lost VoIP Server”. These alarms will clear once the update is complete. If the
alarms do not clear, contact the Maintenance Operations Center at 4-4230.</b></span></li></ul>
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<b>*** As a reminder to staff, it is standard policy (CME-15/ CM P-77) to call the operator
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<b>(4-4444) for ALL CODE BLUE/CODE WHITE events in addition to pulling the code lever. It is especially important to do so during this interruption. ***</b></div>
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<b> </b><u>This update only affects the Hill-Rom nurse call system.</u></div>
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If you have any questions or require clarification of this notice, please contact Stewart Hatzinger at extension 4-8923.</div>
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