[board-unyoc] Wild Apricot membership renewal charge error

Becker, Rachel Rachel_Becker at URMC.Rochester.edu
Tue Jan 7 09:37:49 EST 2025


Hi everyone,

WA is experiencing an issue with automatic renewal payments being processed twice. If you have auto-renewal set up for your membership, you may see a duplicate charge on your bank statements for a short period of time. It *should* be removed ASAP (probably some time this week). If it's still showing up next week, please let me know.

I don't anticipate this will affect too many users, since I don't think most of our members have auto-renewal enabled. I will keep everyone posted.

-Rachel

Rachel Becker, MLIS
Branch Librarian
Eastman Institute for Oral Health
625 Elmwood Ave.
Rochester, NY 14620
P:  585-275-3247

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.upstate.edu/pipermail/board-unyoc/attachments/20250107/9c9892f5/attachment.html>


More information about the board-unyoc mailing list