[epicdown] Epic E-prescribing connectivity issues
Deborah Powell
PowelDeb at upstate.edu
Mon Jan 24 13:58:45 EST 2022
Surescripts is currently experiencing connectivity issues with e-Prescribing and medication history queries. IMT is will continue to monitor as Surescripts works to resolve the issue and will attempt to retrigger electronic prescriptions from Epic as the system allows. Patients may experience a delay when filling prescriptions that were sent electronically. Please advise patients to call the pharmacy prior to picking them up to confirm they have received the order.
Thank you for your patience as we work to resolve this issue.
IMT
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