[epicdown] Fuji Synapse Login Errors

[Andrew Cowell]

Good morning,

We are actively working on this issue right now, while we are working through the issue there may be increased difficulty with logging in, thank you for your patience while we resolve this issue.

Andrew Cowell
Healthcare Information Systems Manager
IMT
447 South Salina Street
Syracuse, New York 13202
315-464-9519 (Office)
[F7C195FD]

From: EpicDown <epicdown-bounces at lists.upstate.edu> On Behalf Of Andrew Cowell
Sent: Wednesday, August 27, 2025 8:28 AM
To: 'epicdown at lists.upstate.edu' <epicdown at lists.upstate.edu>
Subject: [epicdown] Fuji Synapse Login Errors

Good morning,

We are getting reports that multiple workstations throughout the network are intermittently having Synapse errors.

We are currently looking into what is causing this and will be updating as we resolve the problem. Since this issue is intermittent and is impacting some workstations and not others, please reach out with your workstation information so we know all systems that are impacted.

Thank you,

Andrew Cowell
Healthcare Information Systems Manager
IMT
447 South Salina Street
Syracuse, New York 13202
315-464-9519 (Office)
[F7C195FD]

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.upstate.edu/pipermail/epicdown/attachments/20250827/ea30096b/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 10185 bytes
Desc: image001.jpg
URL: <http://lists.upstate.edu/pipermail/epicdown/attachments/20250827/ea30096b/attachment-0001.jpg>