[epicdown] ALL Laboratory Information Systems — including Beaker LIS and Sunquest Blood Bank — are now LIVE!

[Robin Jones]

Sunquest Blood Bank is now also live & we’re excited to share that ALL Laboratory Information Systems  (Beaker LIS and Sunquest Blood Bank)  are officially LIVE!🎉
Please remember that new Epic lab collection workflows have been implemented and our Laboratory personnel are actively learning and adapting to the new system. We greatly appreciate your patience and cooperation during this transition.

Requests from the Laboratory:

  *   Please order only the necessary morning labs.
  *   Be judicious with phone calls to the lab to help manage workflow efficiently.

Support Resources:
How End Users Can Get Help During the Go Live

  *   Vocera: Use the “Beaker Support” channel
  *   Nursing Super Users: at least one super user is scheduled for most shifts for the first 5 days of go live per unit
  *   Beaker Website: Find Tip Sheets, Policies, Quick How-to Videos and more at: Beaker Go Live | University Hospital Intranet | SUNY Upstate<https://www.upstate.edu/ihospital/intra/beaker/ >
  *   Inpatient Laminated Tip Sheets: Located at each nursing station. Includes links to tip sheets and videos.
  *   Beaker Go Live Help Desk Ticket: Beaker Go Live Help Desk Ticket (Direct Link) Beaker Go Live Help Desk Ticket Link<https://solutions.upstate.edu/TDClient/277/Portal/Requests/TicketRequests/NewForm?ID=3X7poaOlCQM_&RequestorType=Service >
  *   Help Desk Call: 315-464-4115 for technical support.
  *   Training Rounders: available at both Downtown Campus and Community Campus starting on 6/21 at 0300
  *   Epic Virtual Support Starting Monday 6/23 @ 0400: https://www.upstate.edu/training/intra/epic/documents/virtual_support_for_hyperdrive_super_users.pdf 

Your patience and partnership during this exciting transition is greatly appreciated — thank you for your support!
[cid:image005.png at 01DBE202.E9B903B0]

Robin Jones, RN, BSHA
IMT Program Manager
Upstate Medical University
[cid:image001.png at 01DBE201.89619500]   315-723-7529
[cid:image002.png at 01DBE201.89619500]   Jonesrob at upstate.edu

MAKE it a GREAT day!

[cid:image003.png at 01DBE201.89619500]

[cid:image004.png at 01DBE201.89619500]


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