[epicdown] PACS Service degredation

Andrew Cowell CowellA at upstate.edu
Tue Sep 16 12:05:32 EDT 2025


Good afternoon,

We have gotten multiple reports of users getting errors in PACS. We are engaging all resources and looking into this issue now.

We were also informed by IT that there was a potential issue with NAS Storage that may be related that was reported at the same time.

We will be updating within 30 minutes and as we have more information.

At this time the error some users are seeing looks like this:

[cid:image001.jpg at 01DC2702.32247460]

We are working to resolve this as quickly as possible.


Andrew Cowell
Healthcare Information Systems Manager
IMT
447 South Salina Street
Syracuse, New York 13202
315-464-9519 (Office)
[F7C195FD]

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