[epicdown] Issue: ePrescribing Controlled substances errors
Mary Ann Gross
GrossM at upstate.edu
Mon Sep 21 12:52:52 EDT 2026
E-Prescribing of Controlled Substances Functionality Notice:
IMT is aware of an issue affecting e-prescribing of controlled substances in Epic.
At this time, users may be unable to sign or approve controlled substance prescriptions using Imprivata.
Currently, it is suggested to wait on attempting to prescribing Controlled Substance prescriptions. However, if you need to urgently send a controlled substance prescription to a pharmacy, please print a paper prescription for the patient.
IMT is actively working to resolve the issue and will provide additional communication when full functionality is restored.
Thank you for your patience.
Mary Ann
Mary Ann Gross, Associate Administrator
Health Information Systems
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