[lawsonusers] Lawson Requisition Browser Issue

[Tina Haney]

Good morning,

I wanted to notify everyone about an issue that was reported regarding Lawson Requisitioning.

Description :
After updating to version 132 of Google Chrome and Microsoft Edge, users cannot create a requisition in Infor Lawson Requisition Center (RQC). The screen hangs whenever they try to search for an item in the Search Catalog and Express Orders. There are also reported issues with accessing Location Templates. The special orders work fine, but the catalog items cannot be ordered at all because of this issue.  Multiple versions of RQC are affected with this issue.

Resolution :
Infor is currently working on the fix for the issue with target release date of January 24, 2025.
As a temporary workaround, the options below can be considered:
1. Downgrade the browser to version 131.

Some users that have already encountered this issue were able to submit orders using Microsoft Edge.

I will inform you of any updates/resolutions as they occur.

Thank you for your patience and cooperation.

Regards,

Tina

Tina Haney   | Sr. Programmer Analyst
IMT Hospital Information Systems
SUNY UPSTATE MEDICAL UNIVERSITY
Galleries of Syracuse
447 South Salina Street
501 Remote IMT | 5th Floor
Syracuse, NY  13202-2494
[cell] 315.345.6155 |
[email] haneyt at upstate.edu<mailto:haneyt at upstate.edu>

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