[lawsonusers] Lawson Requisition Browser Issue

[Ken Baker]

Thanks Tina,

I have not received any notices from requesters as yet.

ken

________________________________
From: LawsonUsers <lawsonusers-bounces at lists.upstate.edu> on behalf of Tina Haney <HaneyT at upstate.edu>
Sent: Wednesday, January 22, 2025 7:50 AM
To: 'lawsonusers at lists.upstate.edu' <lawsonusers at lists.upstate.edu>
Cc: Cassandra M. Crane <CRANEC at upstate.edu>; Desktop Support <DesktopSupport at upstate.edu>; LawsonAssist <LawsonAssist at upstate.edu>; Kevin Bigelow <BigelokE at upstate.edu>; Help Desk <HELPDESK at upstate.edu>
Subject: [lawsonusers] Lawson Requisition Browser Issue


Good morning,



I wanted to notify everyone about an issue that was reported regarding Lawson Requisitioning.



Description :

After updating to version 132 of Google Chrome and Microsoft Edge, users cannot create a requisition in Infor Lawson Requisition Center (RQC). The screen hangs whenever they try to search for an item in the Search Catalog and Express Orders. There are also reported issues with accessing Location Templates. The special orders work fine, but the catalog items cannot be ordered at all because of this issue.  Multiple versions of RQC are affected with this issue.

Resolution :

Infor is currently working on the fix for the issue with target release date of January 24, 2025.

As a temporary workaround, the options below can be considered:

1. Downgrade the browser to version 131.



Some users that have already encountered this issue were able to submit orders using Microsoft Edge.



I will inform you of any updates/resolutions as they occur.



Thank you for your patience and cooperation.



Regards,



Tina



Tina Haney   | Sr. Programmer Analyst

IMT Hospital Information Systems

SUNY UPSTATE MEDICAL UNIVERSITY

Galleries of Syracuse

447 South Salina Street

501 Remote IMT | 5th Floor

Syracuse, NY  13202-2494

[cell] 315.345.6155 |

[email] haneyt at upstate.edu<mailto:haneyt at upstate.edu>


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