[util] Nurse Call Interruption

[Anne Hodges]

HILL-ROM NURSE CALL INTERRUPTION NOTICE FOR UNIVERSITY HOSPITAL DOWNTOWN CAMPUS

TO:                All Departments in University Hospital Downtown with Hill-Rom Nurse Call System
 FROM:           Larry Blanchard, Assistant Director of Facilities
 SUBJECT:     Hill-Rom Nurse Call System Interruption for all units with Hill-Rom Nurse Call System
 DATE:            June 2024




On Wednesday, June 21, 2024, from 5:30AM until 7:00AM there will be an IMT server maintenance for the Hill-Rom nurse call system. It is critical to note that during this update that ALL tones and lights will continue to operate as usual on each nursing unit; however, there will be the following impact/interruptions:


  *   CODE BLUE/ CODE WHITE alarms will NOT be delivered to Connexall, will NOT annunciate on VOCERA badges, and will NOT report to the operator.



  *   Other Hill-Rom alarms (bed exit or patient request/nurse call) will NOT alert VOCERA badges.



  *   At nurses’ stations, the following alarms will appear; “Lost Central Server” and “Lost VoIP Server”. These alarms will clear once the update is complete. If the alarms do not clear, contact the Maintenance Operations Center at  4-4230.


*** As a reminder to staff, it is standard policy (CME-15/ CM P-77) to call the operator
(4-4444) for ALL CODE BLUE/CODE WHITE events in addition to pulling the code lever.  It is especially important to do so during this interruption. ***

 This update only affects the Hill-Rom nurse call system.
If you have any questions or require clarification of this notice, please contact Stewart Hatzinger at extension 4-8923.


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