[epicdown] All Laboratory Information Systems are now DOWN including Blood Bank.

[Robin Jones]

All Laboratory Systems are Down including Blood Bank.  An email will be sent when the Laboratory downtime is completed.

Important Information and Support resources below

Laboratory Systems Downtime Notification for Beaker Cutover:  Saturday, June 21st, 2025  starting at 0000 (12:00am)

On Saturday June 21st,  the Laboratory Information Systems (LIS) will transition from Sunquest to Epic's Beaker LIS.    The Sunquest Blood Bank system will not transition to Beaker but will be upgraded at the same time.

Please note that Epic will remain operational, this is a  Laboratory Systems Downtime.

Providers:

  *   Use downtime paper forms for any necessary Lab and Blood Bank test orders.
  *   Lab and Blood Bank orders will be blocked from signing in Epic during the downtime
Nurses:

  *   The 'Lab Collect' button will be removed from your toolbar during the cutover.
  *   During this downtime, a requisition can be printed from Epic for standing orders and sent to the lab with the specimen
  *   Any new order must be accompanied by a downtime form
 All Laboratory Systems Will Be Down, including:

  *   Sunquest & Sunquest Blood Bank
  *   CoPath
  *   Collection Manager (Lab Collect)
  *   Point of Care (POC) results (devices can be utilized, however they will not transmit results to Epic or Glucommander)

Affected Workflows & Key Downtime Procedures

  *   Lab Results to Epic:
     *   All STAT results will be faxed.
     *   All Critical results will be called.
  *   Collection Manager
     *   Will not be available.
     *   Lab Tasks will appear on worklists but will not drop off due to LIS downtime
  *   Point of Care (POC) Testing:
     *   Devices can still be used, but results will not transmit to Epic or Glucommander until the cutover is complete.
     *   Testing may require a Downtime Override for patient identification.
     *   Ensure all instruments are re-docked after the Beaker go-live to transmit results.
     *   Document results using:
        *   F90065 - Record all results on Point of Care Testing Edit Form (https://urldefense.com/v3/__https://upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!NomqGPBuMjpuR3zKAmLaX3tlcQ5LD1Xn0TDJIuNPQwEIyZDDCgR9T2P915y1HCPIAorb-_U0SbBjixucLFNF0zWFem5a$ <https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/5701__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2GBjwwte$>)
        *   F81141 - Downtime Diabetes Management Record (https://urldefense.com/v3/__https://upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!NomqGPBuMjpuR3zKAmLaX3tlcQ5LD1Xn0TDJIuNPQwEIyZDDCgR9T2P915y1HCPIAorb-_U0SbBjixucLFNF04WbrRyo$ <https://urldefense.com/v3/__https:/upstate.ellucid.com/documents/view/1987__;!!GobTDDpD7A!L2xzQrafPMFLjMq9oHEoRIBAFdfgjQznRe-I9BgbCKKh6tON-c5effq6p_HNXUTAShSkCTKevyiYu0rIQnsv2Dd770MJ$>)
  *   Glucommander Patients:
     *   Blood glucose results must be manually entered into Glucommander to receive dose recommendations.


  *   For any questions during this downtime, please submit a Beaker Go Live Help Desk Ticket (Direct Link) Beaker Go Live Help Desk Ticket Link<https://solutions.upstate.edu/TDClient/277/Portal/Requests/TicketRequests/NewForm?ID=3X7poaOlCQM_&RequestorType=Service > or contact the Help Desk at 315-464-4115.

An email notification will be sent when laboratory and blood bank orders can resume in Epic following the completion of the Beaker transition.

Thank you for your patience and cooperation during this important systems upgrade.



Robin Jones, RN, BSHA
IMT Program Manager
Upstate Medical University
[cid:image001.png at 01DBE1DA.B0425960]   315-723-7529
[cid:image002.png at 01DBE1DA.B0425960]   Jonesrob at upstate.edu

MAKE it a GREAT day!

[cid:image003.png at 01DBE1DA.B0425960]

[cid:image004.png at 01DBE1DA.B0425960]


[https://urldefense.com/v3/__https://res.public.onecdn.static.microsoft/assets/bookwithme/misc/CalendarPerson20px.png__;!!GobTDDpD7A!NomqGPBuMjpuR3zKAmLaX3tlcQ5LD1Xn0TDJIuNPQwEIyZDDCgR9T2P915y1HCPIAorb-_U0SbBjixucLFNF0zQRFjr3$ ]<https://urldefense.com/v3/__https://outlook.office.com/bookwithme/user/8e8d1882d02d4182bf4da726489908be@upstate.edu?anonymous&ep=signature__;!!GobTDDpD7A!NomqGPBuMjpuR3zKAmLaX3tlcQ5LD1Xn0TDJIuNPQwEIyZDDCgR9T2P915y1HCPIAorb-_U0SbBjixucLFNF09UGgU15$ >
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