[epicproviders] Epic's New Laboratory Information System "Beaker" Launches Tomorrow (6/21/25) - Here's What You Need to Know

[Epic - All Provider Staff]

Effective June 21, 2025, SUNY Upstate will go live with Epic’s “Beaker,” a clinical laboratory information system (LIS) designed to streamline laboratory workflows, manage patient records, and facilitate communication between lab staff and healthcare providers. This integration will benefit lab staff and healthcare providers by improving efficiency, accuracy, communication, and data-driven decision-making.


All Beaker education for providers is available in the link below.  This includes education that is applicable to all providers as well as context-specific education :

Physician and Clinician Beaker Implementation Education<https://www.upstate.edu/training/intra/epic/documents/provider_beaker_implementation_sub.pdf >

For support during the Beaker go-live (6/21-6/28), please explore the following options:
• Call Beaker Support or Clinical Support via Vocera Badge or call (315) 464-1400. Real-time assistance will be provided.
• Enter an IMT Services Help Desk Ticket at 315-464-4115 or https://solutions.upstate.edu/TDClient/277/Portal/Home/ .<https://solutions.upstate.edu/TDClient/277/Portal/Home/ >
• Real-time virtual support<https://www.upstate.edu/training/intra/epic/documents/virtual_support_for_hyperdrive_super_users.pdf > is also available Monday, June 23- Friday, June 27, using the hyperlink embedded in the Epic menu under Virtual Support.


Thank you,



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