[lawsonusers] Lawson Downtime Tuesday, December 14th @ 5:30am---FW: Required Network Outages This Week

[Tina Haney]

Good morning!

The Lawson system is still offline due to the network outage taking longer than expected.

I will send an update as soon as I have more information.

Thank you for your patience.

Tina



From: Tina Haney
Sent: Monday, December 13, 2021 11:22 AM
To: lawsonusers at lists.upstate.edu
Cc: Ken Baker <Bakerk at upstate.edu>; Tracy L. Pileski <PileskiT at upstate.edu>; Stephanie Shattuck <ShattucS at upstate.edu>; Andre El-Amir <ElamirA at upstate.edu>; Timothy Bingham <BINGHAMT at upstate.edu>; Help Desk <HELPDESK at upstate.edu>; INTRFACE <INTRFACE at upstate0.onmicrosoft.com>; Tina Haney <HaneyT at upstate.edu>; Kevin Bigelow <BigelokE at upstate.edu>; Lisa A. Holmes <HolmesLi at upstate.edu>; Terri Fredericks <FrederiT at upstate.edu>; Carissa McNeilly <McneillC at upstate.edu>; Mary Grace VanNortwick <VannortG at upstate.edu>; Steven Roberts <RobertsS at upstate.edu>; Christopher Finley <FinleyC at upstate.edu>; Patrick J. Sauter <SauterP at upstate.edu>; Benjamin A. Manzer <ManzerB at upstate.edu>; Donald Sadeckas <SadeckaD at upstate.edu>
Subject: Lawson Downtime Tuesday, December 14th @ 5:30am---FW: Required Network Outages This Week

To ALL Lawson Users:

The downtown below on Tuesday, December 14th at 5:30am WILL affect the Lawson Production server.

This means that Lawson will NOT be available for approximately 30 minutes during the downtime..

This includes:  Web Portal/Requisitions, MSCM (scanners), Smart Office, all interfaces, and Service Log.  Please use standard downtime procedures for the duration of the downtime.  An email will be sent out when Lawson is back online.

Also, please make sure you log out of Lawson.

If you have any questions, please do not hesitate to contact me.

Thank you in advance for your cooperation.

Tina Haney   | Sr. Programmer Analyst
IMT Hospital Information Systems
SUNY UPSTATE MEDICAL UNIVERSITY
Galleries of Syracuse
447 South Salina Street | 5th Floor
Syracuse, NY  13202-2494
[cell] 315.345.6155 |
[ph]  315.464.4122 |
[email] haneyt at upstate.edu<mailto:haneyt at upstate.edu>




From: NetworkServices
Sent: Monday, December 13, 2021 10:27 AM
To: All Upstate <AllUpstate at upstate.edu<mailto:AllUpstate at upstate.edu>>
Subject: Required Network Outages This Week

There will be total network outages this week in each of the three hospital buildings. Each downtime is scheduled to last 30 minutes.

  *   Upstate Community Hospital will be Tuesday, December 14, at 5:30 AM.**
  *   UH Downtown East Wing/East Tower will be Wednesday, December 15, at 6:00 AM.
  *   UH Downtown North, South and West Wings will be Thursday, December 16, at 6:00 AM.
Please see the following for impact and procedures:

  *   During each building's downtime, the phone system, all networked computers and devices (both wired and wireless), and Vocera will be offline and not operational.
  *   Per current Clinical Procedures, when phone system failure occurs, RED PHONES are used to request a code activation.
  *   RED PHONE posters will be placed on the units by Nurse Managers for use during the downtime.
  *   Philips patient bedside monitoring and telemetry will still operate at the bedside, as well as at the central station. Telemetry alarms will not go to Vocera on units affected by the downtime.
  *   Massimo will only alarm at the bedside.
  *   Elevator phones will be out in the affected building, so no Non-Emergent transports using the elevators should be made in the affected building during the downtime.
  *   Pharmacy, Respiratory, Lab, Physical Plant and UPD are all aware of these downtimes and have downtime procedures in place.
  * P-Tube systems will not function during the downtime.
** On Tuesday morning, December 14, Kronos and Self-Serve will also be shut down to all locations in order to support the Community Hospital Network Upgrade. These systems will be taken offline one-half hour before the network outage and will resume operation within one-half hour after the network is back online.

Thank you,

Dave Hanson, Director - IMT Network Services and Security


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